If your business issues digital passes—such as boarding passes, event tickets, coupons, or loyalty cards—in Apple .pkpass file format, you’re likely overlooking a major issue: Android users can’t open or receive updates for Apple passes natively.
iPhone users enjoy a seamless experience through Apple Wallet. But for the 70% of global smartphone users on Android, the experience is broken—unless you use PassMate’s Push Notification Services.
No Native Pass Support on Android
iPhones come with Apple Wallet pre-installed, allowing users to easily open and manage .pkpass files. Apple also provides APNS (Apple Push Notification Service) to pass issuers, enabling them to send real-time updates and alerts directly to Apple Wallet.
This gives iOS users: ✅ Native .pkpass support ✅ Real-time updates when details change (e.g., gate or boarding time) ✅ Time- and location-based push notifications
But on Android devices: ❌ There’s no native Passbook or Wallet app ❌ No push notification system exists for .pkpass files ❌ Passes do not auto-update, even when information changes
Result: Android users often miss critical updates, and pass issuers lose the ability to communicate with Android users after the pass is issued.
What PassMate Offers to Android Users ?
PassMate: Wallet for Passes is a free pass viewer app that allows Android users to open and use Apple Wallet .pkpass files—just like Apple Wallet on iOS.
📲 Available on: Google Play Huawei AppGallery
With PassMate, Android users can: ✅ Open .pkpass boarding passes, tickets, coupons, and more ✅ Receive real-time updates ✅ Get push notifications triggered by time or location
What Pass Issuers Get with PassMate ?
We offer a free API key for pass issuers, which enables you to:
🔁 Update passes on Android devices in real time via Push Notification Service 📍 Send time- or location-based push notifications (e.g., gate changes, entry alerts, reminders) 📬 Establish a direct communication channel with Android users—something that was previously not possible
Why This Matters ?
With Android powering the majority of smartphones globally, if your Apple Wallet passes aren’t supported on Android, you’re delivering a broken experience to most of your users.
By integrating with PassMate: Wallet for Passes, you:
✅ Offer a consistent, professional pass experience across all Android devices ✅ Reduce support tickets caused by outdated or broken passes ✅ Reconnect with Android users through real-time updates and push messages
How to Get Started ?
View our developer documentation:
👉 PassMate Integration Guide Request your free API key:
📧 support@getpassmate.com
Guide for Pass Issuers on Android
Jun 13, 2025
