Guide for Pass Issuers on Android

Jun 13, 2025
Guide for Pass Issuers on Android
                        

If your business issues digital passes—such as boarding passes, event tickets, coupons, or loyalty cards—in Apple .pkpass file format, you’re likely overlooking a major issue: Android users can’t open or receive updates for Apple passes natively.

iPhone users enjoy a seamless experience through Apple Wallet. But for the 70% of global smartphone users on Android, the experience is broken—unless you use PassMate’s Push Notification Services.


No Native Pass Support on Android

iPhones come with Apple Wallet pre-installed, allowing users to easily open and manage .pkpass files. Apple also provides APNS (Apple Push Notification Service) to pass issuers, enabling them to send real-time updates and alerts directly to Apple Wallet.

This gives iOS users: ✅ Native .pkpass support ✅ Real-time updates when details change (e.g., gate or boarding time) ✅ Time- and location-based push notifications

But on Android devices: ❌ There’s no native Passbook or Wallet app ❌ No push notification system exists for .pkpass files ❌ Passes do not auto-update, even when information changes

Result: Android users often miss critical updates, and pass issuers lose the ability to communicate with Android users after the pass is issued.


What PassMate Offers to Android Users ?

PassMate: Wallet for Passes is a free pass viewer app that allows Android users to open and use Apple Wallet .pkpass files—just like Apple Wallet on iOS.

📲 Available on: Google Play Huawei AppGallery

With PassMate, Android users can: ✅ Open .pkpass boarding passes, tickets, coupons, and more ✅ Receive real-time updates ✅ Get push notifications triggered by time or location


What Pass Issuers Get with PassMate ?

We offer a free API key for pass issuers, which enables you to:

🔁 Update passes on Android devices in real time via Push Notification Service 📍 Send time- or location-based push notifications (e.g., gate changes, entry alerts, reminders) 📬 Establish a direct communication channel with Android users—something that was previously not possible


Why This Matters ?

With Android powering the majority of smartphones globally, if your Apple Wallet passes aren’t supported on Android, you’re delivering a broken experience to most of your users.

By integrating with PassMate: Wallet for Passes, you:

✅ Offer a consistent, professional pass experience across all Android devices ✅ Reduce support tickets caused by outdated or broken passes ✅ Reconnect with Android users through real-time updates and push messages


How to Get Started ?

View our developer documentation:
👉 PassMate Integration Guide Request your free API key:
📧 support@getpassmate.com

Download Now

Store, organize, and access all your essential digital passes in one secure app—whether you’re traveling, attending events, or redeeming rewards.

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